Refund policy

I want you to love your Loud Flower goods! The whole point is to have clothing that makes you feel good. 

We are happy to issue a refund for a returned order if it meets all of the conditions found in our Returns and Exchanges Policy below:

RETURNS
To qualify for a return, the item(s) must be returned/received within 10 days of your order's delivery date (according to your tracking) and must be unused and in the same condition that you received it. It must also be in the original packaging.

EXCHANGES
At this point in time, direct exchanges will only be available for in-person purchases. Any exchanges for online orders will be made by placing a new order after the item(s) have been returned and refunded.

DAMAGED, DEFECTIVE, OR LOST
Any claims of damaged/defective items must be submitted within 5 business days after the product is received.
If you are returning a damaged or defective item or if your package has been lost in transit without tracking updates for 30+ days, email us at shop@loudflowerartco.com. Refunds, exchanges, and replacements will be processed on a case-by-case basis.

SHIPPING
Original shipping costs are non-refundable. We’d love to offer free shipping on returns like the retail giants, but that’s not possible for this one-person operation. For this reason, the customer is responsible for paying shipping costs when returning the item(s). 

HOW TO MAKE A RETURN

Please email us with your intention to return your items within 5 days of delivery at shop@loudflowerartco.com and mail your return to the address below with the following information:

Include the original order number and reason for return on the receipt/packing slip. 

Ship item(s) to:
Loud Flower Art Co
506 E Haley St
Santa Barbara, CA 93103
United States

Once your return is received, we will inspect the item(s) to ensure it meets the following conditions:

The order is not damaged in any way.
The order is in new and unused condition (no evidence of make-up, deodorant, etc).
The order is returned within 10 days of receive date.
The order was not purchased as “Final Sale”.
The item(s) was not purchased at another retailer.

If the item(s) meet the above conditions, we will process your return and refund payment to the card used to place the original order.

Please note that refunds may take up to 14 business days to appear on your account due to varying processing times between payment providers. You will receive an email when your item has been refunded.

Undelivered Orders
Your order should arrive within 3-7 business days from the day it ships.

Please note that once a package is shipped, Loud Flower Art Co is no longer able to control transit times and is not responsible for delivery dates. Delays may occur as a result of inclement weather or mail service congestion during the delivery process. If your order is marked as "delivered" on the carrier's website, we cannot issue a refund or replace the item. If your item's tracking has not been updated for 30 days, please email us at shop@loudflowerartco.com.